Privacy Policy

KYZON Solutions is a KYZON company. This privacy policy will explain how our organization uses the personal data we collect from you when you use our website and services.

Topics:

What data do we collect?

KYZON Solutions collects the following data:

  • Personal identification information

    • Name

    • Email address

    • Address

    • Mobile

  • Digital info

    • Date and time of visits to our webpages

    • Geographical information

    • Information about type of device used

    • IP address

    • User heatmaps, hotspots and link click through data

How do we collect your data?

You directly provide KYZON Solutions with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.

  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

  • Use or view our website via your browser's cookies.

  • Invite another user to join your team (we store the user's email to send the joining invitation)

  • Share files/folders with other users (we store the user's email if they do not have an existing account)

KYZON Solutions may also receive your data indirectly from the following sources:

  • Google Sign-In

  • Dropbox, Google Drive, OneDrive, Box when data is ported to our services.

How will we use your data?

KYZON Solutions collects your data so that we can:

  • Verify your identity

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

  • Optimise our marketing campaigns and website designs to improve user experience

We do not share your data with any other companies other that as set out below:

When KYZON Solutions processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

KYZON Solutions securely stores your data on Australian servers with providers accredited to ISO 27018 standards.

KYZON Solutions will keep your data whilst you have an account with us. Except to the extent we need to keep data for tax or other legal compliance reasons, we will permanently delete your data with 12 months of you closing your account with us. Data will be permanently erased from systems and associated backup and will not be retrievable after this time period.

Marketing

KYZON Solutions would like to send you information about our products and services.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop KYZON Solutions from contacting you for marketing purposes or giving your data to other KYZON companies.

If you no longer wish to be contacted for marketing purposes, please click here.

What are your data protection rights?

KYZON Solutions would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request KYZON Solutions for copies of your personal data.

The right to rectification – You have the right to request that KYZON Solutions correct any information you believe is inaccurate. You also have the right to request KYZON Solutions to complete the information you believe is incomplete.

The right to erasure – You have the right to request that KYZON Solutions erase your personal data, under lawful conditions.

The right to restrict processing – You have the right to request that KYZON Solutions restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to KYZON Solutions processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that KYZON Solutions transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:  privacy@kyzonsolutions.com.

Call us at: +61 3 9069 7899

Or write to us: Suite 77, 330 Wattle Street, Ultimo NSW 2007, Australia.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

KYZON Solutions uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in

  • Understanding how you use our website and services

What types of cookies do we use?

There are a number of different types of cookies. Our website uses:

  • Functionality – KYZON Solutions uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and the location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – KYZON Solutions uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. KYZON Solutions does not share aspects of this data with third parties for advertising purposes. This means that when you visit another website, you will not be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can choose to not accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not work as intended.

Privacy policies of other websites

The KYZON Solutions website may contain links to other KYZON company websites. This privacy policy applies only to this website. If you click on a link to another KYZON website, you should read its privacy policy as well.

Changes to our privacy policy

KYZON Solutions keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated as of 11 June 2024.

How to contact us

If you have any questions about the KYZON Solutions privacy policy, the data we hold, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: privacy@kyzonsolutions.com

Call us: +61 3 9069 7899

Or write to us at: Suite 77, 330 Wattle Street, Ultimo NSW 2007, Australia.

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that KYZON Solutions has not addressed your concern in a satisfactory manner, you may contact the Australian Information Commissioner's Office whose website is www.oaic.gov.au